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The Capacity Way

  ATTRACT 

Attracting a specific calibre of assignee is the Capacity way and a critical component of our business, given the need to provide human resource solutions to a wide range of clients.

Techniques and Processes
• Job Profiling: Jobs are profiled and specified according to requirements;
• Screening:
- Standard tools are utilised to screen in terms of meeting standard requirements;
- Job-specific tools are also available for specialist skills or exceptional client needs;
• Assessment: NQF Level 2 numeracy and literacy assessments are conducted, where relevant.

  DEVELOP  

We focus on the effective development of our assignees before they take-up positions with our clients, preparing them for specific business environments.

General Induction
• Capacity Induction:
Provision of information regarding:
- Plant site safety;
- Rules and regulations;
- Disciplinary codes;
• Company-specific Induction:
Provision of information regarding:
- Industry standards, safety and quality;
- Sharing of focus areas, policies, procedures and the like;
Staff Development: Involvement with:
- SETA-backed learnership programmes, artisan qualification programmes and college and university training.

  RETAIN  

A key component in our ability to improve productivity and, in turn, create a business impact, is our capacity to retain the skills and experience of our assignees.

Improved Productivity and Business Impact
• Assignee Engagement:
Strategies are designed to retain assignee skills and experience;
• Initiatives include:
- Analysis of staff turn-over;
- Succession planning;
- Local recruitment;
- Assignee wellness, inclusive of optional benefits packages;
- Assignee assistance programme;
- Optional membership of a provident fund;
- Access to ADvantage paycards.

 Manage 

The success of our superior levels of service delivery to clients is reflected in our ability to effectively manage our promise to clients.

Delivering the Promise
• Managing Service Delivery:
Ensuring a focus on:
- Providing dedicated on-site management infrastructure, wherever possible;
- Ensuring managerial quality and competence, underpinned by progressive learning at operational and administrative levels;
- Aligning standard operating procedures to site-specific needs;
- Compiling comprehensive management information reports;
- Ensuring internal and external assessment of service delivery;
- Participating in production planning and operational meetings;
- Developing and implementing innovative management tools with regard to increasing efficiencies.
 

 

 

 

 

 

 

 

 

 

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